Reference

Terms and Conditions That Govern Your tablespin Account

These terms set out the agreement between you and tablespin when you open an account and use our platform — including deposits via GCash, Maya, or InstaPay, game access, withdrawals, and how we handle your information.

Applies to all account holdersCovers GCash, Maya, InstaPay paymentsPhilippines eligibility — where local law permitsUpdated terms take effect on publicationContact support if anything is unclear
tablespin Terms and Conditions That Govern Your tablespin Account
HOW WE HANDLE IT

Security, Data and Account Practices

Account Security

Your account is protected by OTP verification on login from a new device. We never ask for your GCash or Maya PIN through any support channel — only the official app flow does.

Data Retention

We keep your transaction records and identity documents for as long as required by applicable regulations. You can request a summary of data we hold by contacting support through live chat or email.

Cookie and Session Use

We use session cookies to keep your lobby state intact when you switch between mobile and desktop — so your Crash Game Fair Play Rules preference and table filters carry over without re-login.

Requesting Changes

If you want to update personal details, request data deletion, or raise a concern about how your information is used, contact our support team directly and we will respond within the timeframe set by applicable law.

REACH OUR TEAM

How to Contact Us About These Terms

Team online

Live Chat

Open the chat icon from any page on your account. Our team can clarify specific clauses, walk you through a GCash verification step, or escalate a dispute to the right department.

Email Support

Send a detailed message to our support address if your question involves account history, a payment dispute, or a request to review a term that affected a transaction on your account.

Help Centre

Our help centre covers common questions about account rules, GCash Verification Help, and withdrawal policy — searchable by topic so you can find the relevant clause without waiting in a queue.

Common Questions About These Terms

They apply to every person who opens and uses a tablespin account, including making deposits via GCash, Maya, or InstaPay and playing any game on the platform where local law permits.

We can update the terms at any time. The revised version is posted on this page and takes effect immediately. Continuing to use your account after an update means you accept the revised terms.

We may suspend or permanently close an account that breaches these terms. Any withdrawal pending at the time of suspension will be reviewed before funds are released to your e-wallet.

Contact support via live chat or email. Include your account ID and the specific data you need. We will respond within the timeframe required by applicable law and verify your identity first.

Account access depends on local law and is available only to eligible individuals in supported regions. Players in Pasig and elsewhere in the Philippines should confirm eligibility before registering an account.

Stop using your account before the updated terms take effect and contact our support team to close the account and arrange any outstanding balance. Continued use after the effective date signals acceptance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.